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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dakota Maxwell

Dakota Maxwell

October 10, 2024

5  out of  5
rating by Dakota Maxwell
"Always super helpful whenever I need them!"
We responded:
"Thank you, Dakota!"
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Jake Lego

August 27, 2024

5  out of  5
rating by Jake Lego
"Great customer service"
We responded:
"Thank you, Jake!"
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Lei Wang

August 23, 2024

5  out of  5
rating by Lei Wang
"The agents (especially Heather Wood) are so knowledgeable and quick to respond. I never had to wait long to get an answer, and the answers have always been very helpful. The people are cordial and professional. You get the best service and help here."
We responded:
"Thank you, Lei! We appreciate your kind words!"
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Jennifer Uebel

August 23, 2024

5  out of  5
rating by Jennifer Uebel
"Katy & Heather were great! They got my mom and I squared away with our policies!!!!"
We responded:
"Thank you, Jennifer! We are so happy we could help you and your mom!"
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Alex Iwanyckyj

August 13, 2024

5  out of  5
rating by Alex Iwanyckyj
"I’ve been a customer here for about 4 years now. The customer service has always been excellent and friendly. Any time I need something they are on top of it and it’s greatly appreciated."
We responded:
"Thank you, Alex! We appreciate you."
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Katelyn Wokojance

August 13, 2024

5  out of  5
rating by Katelyn Wokojance
"When I was in my car accident, Heather at State Farm was quick to respond help me through what I should do. 10/10 customer service. Makes you feel like family!"
We responded:
"Thank you, Katelyn! We're so happy to have you."
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Shayla Buhl

August 7, 2024

5  out of  5
rating by Shayla Buhl
"Great customer service!"
We responded:
"Thank you, Shayla!"
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Lyndon Dodge

August 2, 2024

5  out of  5
rating by Lyndon Dodge
"I have nothing but praise for Travis Snyder State farm people. I switched to these guys a while back. Always willing to help me with any questions. But, I've never had an insurance claim. So we will have to wait and see."
We responded:
"Thank you, Lyndon! We appreciate having you!"
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Karlie Kopchak

August 1, 2024

5  out of  5
rating by Karlie Kopchak
"Heather & Sarah were both SOOOO kind and so helpful with the transition over to Travis Snyder. We had a minor issue with paper work and they jumped in a tackled it right away for us! Made us feel like a priority."
We responded:
"Thank you Karlie! Heather and Sara were so happy they could assist you."
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Kathy Echelberger

July 30, 2024

5  out of  5
rating by Kathy Echelberger
"Always love State Farm Travis Snyder and staff great to have on my side"
We responded:
"Thank you, Kathy! We appreciate you."
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Rebekah Wood

July 30, 2024

5  out of  5
rating by Rebekah Wood
"They always have great customer service! Definitely recommend for anyone looking for insurance !"
We responded:
"Thank you, Rebekah! "
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Rochelle Bowersock

July 30, 2024

5  out of  5
rating by Rochelle Bowersock
"I've always received great service with Travis Snyder State Farm. From collision repair to adding/subtracting vehicles to my policy, and everything in between, they make things as easy as possible for the policy holder."
We responded:
"Thank you for your kind review, Rochelle! We appreciate your business."
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Al Sousa

May 14, 2024

5  out of  5
rating by Al Sousa
"Office staff were awesome. Very helpful and patient with helping me transition from another state and office."
We responded:
"Thank you so much, Al!"
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Tammy Sipple

March 28, 2024

5  out of  5
rating by Tammy Sipple
"Very polite and treated me with respect when I asked a question."
We responded:
"Thank you, Tammy for your kind review! "
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Julie Ludewig

March 14, 2024

1  out of  5
rating by Julie Ludewig
"I had a horrible experience with this company."
We responded:
"Hi Julie! I am not finding where you have been in contact with our office. How can we help you? We are open Monday - Friday, 9am to 5pm!"
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Sara Carter

March 11, 2024

5  out of  5
rating by Sara Carter
"I’ve been so cluelessly comfortable with my auto and homeowners insurance for so many years, and finally decided to get a quote! Heather was so helpful! I had all my documents on hand (even though I didn’t know what most of them were) and she was able to save me over $100 a month, with much lower deductibles and so many more perks! I can’t wait to officially make the switch at the end of my current policy period! Having two teenage drivers is expensive enough, thank you State Farm for not punishing new drivers!"
We responded:
"Thank you so much, Sara, for such a kind review, and for choosing us for your auto and homeowners insurance needs! "
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Hannah Myers

February 7, 2024

5  out of  5
rating by Hannah Myers
"Friendly staff and excellent service!"
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Shannon Simmons

March 9, 2023

5  out of  5
rating by Shannon Simmons
"Friendly staff and excellent full coverage rates!"
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Bernie

December 20, 2022

1  out of  5
rating by Bernie
"Poor representation after 30+ years of being a loyal State Farm customer."
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Lenny Zimmermann

December 20, 2022

1  out of  5
rating by Lenny Zimmermann
"My family has had State Farm for auto insurance for decades with no claims, and in September I was rear ended by another driver with State Farm. The other driver assumed total responsibility and my car repair (and a rental car during the period of time I was without a car) would be covered. I went with a local body shop suggested by State Farm, but because of supply chain issues my repair was delayed. Under State Farm's policy I did not meet the requirements for an extension past 90 days, however a claims agent extended my coverage, which was then revoked and back dated by another agent. I went a week with my rental car under the assumption my insurance was covering it only to be notified by the rental company-- NOT State Farm-- that this approval was revoked. Instead of owning up to their internal mistake, several agents, Travis Snyder's office included, blamed ME for the issue, before Travis Snyder ultimately told my parents he doesn't "want [them] as customers." If this is how a State Farm agent treats someone with decades of loyal service, I can only imagine how everyone else is treated. If you're looking for quality customer service, I suggest looking elsewhere."
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Sarah Moon

December 16, 2022

1  out of  5
rating by Sarah Moon
"I was with this company for all of 10 days and my agent has been virtually unreachable. I switched to State Farm right before getting a new car. Myself and my car salesman called my agent probably 6 times within business hours at the dealership to switch the policy to my new car and never got ahold of anyone so I switched companies. I heard nothing about the refund for the remainder of the policy 3 weeks after cancelling. I called multiple times getting no answer. Finally my agent texts me and tells me they’d sent my check to an address I’d never heard of and didn’t use when signing up for my policy. I text back and get no more responses. I text again today and again get no response. Beyond frustrated."
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Tambla Birkheimer

September 28, 2022

5  out of  5
rating by Tambla Birkheimer
"Wonder staff and overall great experience."
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Adam Good

July 7, 2022

1  out of  5
rating by Adam Good
"Can't hold too there quotes, employees coming and going. Hard to get answers, been bouncing back and forth for 3 months and getting nowhere other than bunch of wasted time"
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Sweetiemama _YT_10

March 28, 2022

5  out of  5
rating by Sweetiemama _YT_10
"Wouldn't change insurance company for anything. Very helpful and nice 👍"
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Chad E.

January 18, 2022

5  out of  5
rating by Chad E.
"Travis Snyder State Farm has been our home owners and automotive/motorcycle insurance agent for almost 17 years. They are on top of things if we call or visit the office."